| If your filament is on the Filament Repair and Refurbishment list then we can repair. If not, do not despair, the chances are that we will be able to offer a salvage solution - just send us as much detail as possible - in extreme cases we may need to examine the filament before quoting. There is no obligation to buy, so why not just send us a sample and let us quote. | Download and print a RETURNS FORM (including declaration of contamination) HERE. |
| If you've used the filament repair service recently, or you know the price, please download a RETURNS form and request a RA number (see right). Please send us a minimum of 4 filaments for repair - the minimum quantity helps us to keep costs down, but if you have less then please contact us and we'll do what we can to help. |
Check box to request a Returns Authorisation (RA) number. |
| Tick the price quotation box if you are unsure of the cost. We believe that you will be pleasantly surprised at the repair cost compared to the purchase price of manufacturers' originals. Download a Returns Form now so that you are ready to send back the filaments for repair (don't forget to request a RA number too!) |
Check box to request a price quotation. |
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Tell us as much as possible about the filament:- |
Please ensure that at least one of the Check Boxes above is ticked before sending your request. |